The Best Way To Resolve Symantec Netbackup Error Code 23

 

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    It appears that some readers have encountered an error with Symantec Netbackup error code 23. There are a number of factors that can cause this issue. Let’s discuss some of them below. g.STATUS CODE: 23 A socket read error occurs when attempting to perform a user-guided backup or restore. Troubleshooting: This type of behavior can be considered if there is latency in your network connection between the client and the primary master server.

     

     

    g.

    Overview: Document
    describes how to fix backups that fail with status 23 “Socket error with read error.” The backup may fail in state 23 if the client is unable to resolve the IP address of a specific Connectivity Media Server. A

    Client protocol Files:
    Examine the client type Bpcd protocol for details on hostname or address image resolution:

    12: 44: 38,619 [4804.5184] <2> enable connection log: accept BPCD DE 10.1.2.3.47204 TO 10.1.2.37.13724
    12: 44: 38,619 [4804.5184] <2> principal: bpcd setup_sockopts completed
    12: 44: 43.134 [4804.5184] <8> Error bpcd peer_hostname: gethostbyaddr: The requested name will be valid, but the requested data type could not be found.
    (0)
    12: 44: 43.134 [4804.5184] <16> bpcd gethostbyaddr peer_hostname: error on King peer host, herrno = 0
    12: 44: 43.134 [4804.5184] <16> principal: failed to get hostname of peer bpcd

    Repair:
    In the above case, the actual connection is established from the media server (IP = 10.1.2.3) to the client (IP = 10.1.2.37). The very first sign of a mailbox error is a line with the following personal message:
    <8> bpcd peer_hostname: gethostbyaddr failed

    symantec netbackup error code 23

    This indicates that many clients will not be able to resolve the IP address of the media server in this case, 10.1.2.3. In this case, it is very likely that nslookup from 10.1.2.3 will fail due to the execution of ‘bpclntcmd -ip 10.1.2.3’
    Start name resolution and check with ‘bpclntcmd -hn [hostname]’ to make sure the hostname is resolved correctly.

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    Permission: Correct hostname resolution is disadvantageous neither in the DNS server nor in the corresponding host file record on the master server on the client.
    The hosts files were found:

    – in your feed % SystemRoot% system32 drivers etc directory (Windows)

    – As part of / Etc directory (UNIX / Linux)

    Dear good Samaritans!

    I need help solving from time to time.The recurring dilemma of an assumed storage policy (with some storage profiles configured) that sometimes fails when using status code 23: Failed to read socket. I am using Netbackup 5.1 on Solaris Seven 64 bit. The configured master server and media server were still in the server box. I tried to find technical notes for you, but I never found out.

    Based on the recommendation of the troubleshooter, this idea might be related to a malicious bptm binary, but I don’t think so because all backups that can be swapped from DSSU to FDSU (tape) n have no problem. I’m trying to directly check for Readline errors “get_num_avail_drives: was unsuccessful: socket read failed (23) and get_stunits: get_num_avail_drives successfully with stat 23” in some bpsched logs but not found.

    08: 02: 17.324 [1287] <2>? : ————————————
    08: 02: 17.325 [1287] <2>? : << CLIENT: kgsainss054 (root) BIRTH: 1269216098 PRIORITY: 0
    08: 02: 17,328 [1287] <2>? : POLICY: Offsite_Weekly_Policy SCHEDULE: Weekly_Offisite_Schedule (0) PART 2 JOBID 353864 353864
    08:02:17 grpid.328 [1287]? : <2> STUNITE: NO (Hideout) (kgsainss054)
    08: 02: 17.329 [1287] <2>? : PID: 29796 STATUS: 23 TEST: 1 SPID: (REG)
    08:02:17 29006.329 [1287] <2>? : ————————————
    08: 02: 17.329 [1287] <2>? : Kgsainss054 left state at 23 (failed to read take)
    08: 02: 17.355 [1287] <2>? : / Usr / openv / netbackup / bin / backup_exit_notify kgsainss054 Offsite_Weekly_Policy Weekly_Offisite_Schedule FULL 23 &
    08:02:17 0. [1287] 931 <2> add_to_failure_history: successfully written to the error history file -> 22.03.10 08:02:17 kgsainss054 Offsite_Weekly_Policy Weekly_Offisite_Schedule 23. * NULL * 0 1269216137
    08:02:17. [1287] 935 <2> set_job_details: Send jobData job id (353864)
    08:02:17. [1287] 942 <2> send_structure_data: value of index field 9 m_nStatus <23>
    08: 02: 17.943 [1287] <2> Index send_structure_data: 21 Value of the field m_nState <2>
    08: 02: 17.943 [1287] <2> Index send_structure_data: 43 Field m_nRestartable Value <1>
    08: 02: 17.946 <2> [1287] send_structure_data: m_nDataMovement value of index field 48 <0>
    08: 02: 17.947 [1287] <2> send_structure_data: Index field 45 m_nFrozenImage <0>
    08:02:17 Value. 948 [1287] <2> send_structure_data: Index 46 field m_szBackupID
    08:02:17 Value 951 [1287] <2> set_job_details: JobRunData purchase Jobid (353864)
    08: 02: 17.952 [1287] <2> send_structure_data: Index field 55 m_nSuspendable <0>
    The value is 08:02:17. [1287] 954 <2> send_structure_data: index field 56 m_nResumable Value <0>
    08: 02: 17.956 [1287] <2> set_job_details: Done
    08: 02: 17.958 [1287] <2> job_end_try: Done
    08: 02: 17.961 [1287] <16> log_in_errorDB: Save client kgsainss054 in addition to exit status 23 (failedread socket)
    08: 02: 17.962 [1287] <2> Send set_job_details: Tfile jobid (353864)
    08: 02: 17.963 [1287] <2> set_job_details: LOG 1269216137 16 bpsched 1287 The kgsainss054 client write completed with 23 reads (socket failure)
    08: 02: 17.965 [1287] <2> set_job_details: Done

    symantec netbackup error code 23


    Best regards, CCWK Normal Kalvick 15 8 2004-05-05T07: 12: 00Z 2007-08-09T03: 35: 00Z 1 55 317 SSS 2 389 1 9.4402

    [b] Sarawak Information Systems Sdn 3, bhd,
    Horizontal lot 352, Lorong Rubber 12,
    Jalan Gummi, 93400 Kuching,
    Sarawak, Malaysia.
    [/ B]
    [b] Email: [i] calvincwk .com.my ([email] calvincwk sains.com.my [/ email]) [/ i]
    Website: [i] [url = http: //www.sains.com.my/] www.sains.com.my [/ url] [/ i]

    Telephone. : [i] 012 8830928
    082 410522 dia. 227 [/ i]
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