Steps To Recover A Service Stopped Due To Service Error 1

 

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    In this guide, we will highlight some of the possible causes that can cause the service to stop with error 1, and then we will suggest possible recovery methods that you can try to fix the problem.

     

     

    Id = “j_id0: j_id1: j_id294: j_id295: j_id305: j_id306: j_id313: j_id314: j_id675: 3: j_id678: 0: j_id686″>

    To update the exact HTTP configuration of Apache Webtrends:
    1. Make sure Webtrends – MySQL (or MS System SQL Database) and Webtrends – UI are running. If the user interface does not launch, you cannot continue until it starts.

    2. Open the main file in a text editor:

    Webtrends common apache conf httpd.conf

    3. Find the line that looks like this 17:

    # Listen. 34.56.78: 80.

    4. Add the following:

    service terminated with service specific error 1

    Listen to 7099

    5. Look for a line that looks like “Server name (pdxfasteenn02 pdxfasteenn02:” which should be most of the Webtrends server name).

    6. Replace the idea with the following:

    Server name pdxfasteenn02: 7099

    Make sure there is no “#” character in the list template and in the ServerName string.

    7. Save the httpd.conf file.

    8. Open a command prompt and navigate to all of the following folders:

    Webtrends common apache bin

    9. Introductiontype the following and press Enter:

    apache.exe

    The command window might look like this if it crashes or is blocked, although this is the expected behavior.

    10. Open the Windows Services snap-in and check where Apache starts.

    11. Start the Tomcat service if necessary.

    Don’t do this, then stop Webtrends – User Interface Service first. In this case, changes to the httpd.conf file will be overwritten with invalid data.

    12. Log in to Webtrends and click Administration> System Management> Hosts> Server User Interface.

    13. If you cannot select the Enable HTTP checkbox, select it. If it is checked, uncheck and re-check the box, check or uncheck Enable Tomcat logging (this change will write to the config file; you can come back later and undo the Tomcat logging change). ).

    14. Enter 7099 in the Apache Port field and click Save.

    15. When prompted to restart the Webtrends services, click Restart.

    Apache maintenance plans should now run normally. If you changeIf choosing Tomcat logging in step 13, go back and fix the change now.

    To update the Apache Webtrends HTTP configuration:
    1. Make sure Webtrends – MySQL (or MS System SQL Database) and therefore the Webtrends – UI service is most likely running. If the user interface may not launch, you will not be able to navigate until it starts.

    5. Search the Internet for “Server Name (pdxfasteenn02 pdxfasteenn02:” which should be the name of the Webtrends server).

    Make sure that the list string and connection server name do not contain a “#” character.

    8. Open this command prompt and navigate to the “Attach to” folder:

    The command window may freeze or lock. Unfortunately, this is expected behavior.

    10. Open the appropriate Windows Services snap-in and check if Apache is running. No

    stop and then start the Webtrends UI service. If you do this, changes found in the httpd.conf file will be overwritten with invalid data.

    12. Log in to Webtrends and click Administration> System Management> Hosts> Custom andserver interface.

    13. If the “Enable HTTP” checkbox is not exactly checked, check it. If it is normally on, turn it off and then turn it back on occasionally. Select or clear the Enable Tomcat logging check box (this change will write to the config file; customers can revert the Tomcat logging change later).

    14. Enter 7099 in the Apache Port field and click Save.

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    15. When prompted to restart the Webtrends services normally, click Restart.

    Apache operations should now start normally. If you changed the Tomcat log entries in step 13, go back and fix the change now.

    [“Product”: “Code”: “SSETBF”, “Label”: “IBM Security SiteProtector System”, “Business Unit”: “Code”: “BU008”, “Label”: “Security”, “Component”: “Services”, “Platform”: [“code”: “PF033”, “label”: “Windows”], “Version”: “3.0; 3.1.1 “,” Edition “:” “,” Line off Business “:” code “:” LOB24 “,” label “:” Security software “]

    Problem

    service terminated with service specific error 1

    When you try to run the SiteProtector web server option, it does not start with the message “Service-specific error exchange 1”.

    Symptom

    On a system running X-Press Update Server 3.1.1 or later, some SiteProtector web server services will not start when the following message is displayed:

    Windows could not start the SiteProtector web server on the local computer. See the system event log for more information. If it is a non-Microsoft company, contact your vendor and support and provide service error code 1.

    The pending error is displayed in the event viewer, which collects the log System events:

    Event ID 7024: SiteProtector Web Server service terminated due to previous error:
    Incorrect service function.

    Event ID 3299: Apache named service reported a future error:
    >>>: / Program Files / ISS / SiteProtector / Application Server / webserver / IHS / modules / mod_iss_update.so on the server: The specified module could not be found.

    Reason

    If you encounter any errors that may appear in the Problem field, this element is most likely related to some of these errors

    . Miss msvcr120.dll

    file. As a result, modules that help in the event of an error must be loaded and the service must be started efficiently in the event of a failure.

    Resolve The Problem

    1. Come on, you can C: Windows SysWOW64 .
    2. Make sure msvcr120.dll is present in the directory.
    3. If the file does not normally exist in the directory, copy this particular file from another server to its SysWOW64 directory.
    4. Try starting the SiteProtector Server web service.

    If you already havethere is a file or service still won’t start, please contact support and provide a nice new export of use case logs.

     

     

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