Troubleshooting Promethean Boards

 

PC running slow?

1. Download ASR Pro from the website

2. Install it on your computer

3. Run the scan to find any malware or virus that might be lurking in your system

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If you receive an error message regarding Promethean whiteboard troubleshooting, today’s guide was created to help you. If you turn on the Promethean card and see a NO SIGNAL error on the screen, you only need to change the input channel. If none of these solutions work, unplug both the small gray box (connector labeled DC 5V) and the shield from the wall, and reconnect them to both.

 

 

If you’re having trouble connecting your ActivBoard to your computer, here are 5-6 steps you can take to resolve the issue yourself before contacting Promethean Support.

• ActivBoard

• ActivDriver
• Article 1088
• Computer
• Standard USB cable

My screen is blue and says “” No signal. How can I let my computer screen display the image on the screen? € ¨

Find out what the experts have to say that all cables are usually securely connected to your computer. Make sure your PC workstation is turned on and the screen saver is locked. When your computer enters sleep mode, there will be no image on the board. Disconnect and reconnect all cables. If you’ve used a DVD player with your PCB, the PCB might be on the wrong input. Press the computer input on the projector remote control frequently to find the computer value. Press Video Switch on the projector’s remote control to switch the input source to DVD.

• If your Is activinspire is running on your computer and clients can see it on the board, then again your pens are not responding on your board, try this simple solution. Disconnect the exact USB connector that connects your Geton (the one that sticks out of the black silence of the card) to your computer. You don’t need to disable this option. Wait okfor about 30 seconds, then reconnect it to your computer. In most cases, this will fix your problem permanently.
Note. There must be multiple USB drives connected to your computer that look the same. One is for the back and the other is for the document camera. If the owners can’t tell which is which, separate both of them.

… There are spots on my board. How do I clean it?

The Promethean board does not need to be cleaned every week. But if there are streaks, wipe them off with a new damp cloth. If you need a little more, you can dab a small amount of liquid soap on the fabric.

Do not use: • use almost all cleaning agents containing ammonia (most frosted glass cleaners) … • spray all types of cleaning agents directly onto the board itself
“use any aggressive cleaning agent” (Magic Gommes or Softscrub)

The ActivBoard must be calibrated so that the tip of the ActivPen is aligned with the cursor on the LCD screen. The table should be updated every time your projector is installed or broadcasted. You can calibrate There are three ways to use this card:

1. Move each of our ActivPens over the calibration indicator in the upper left corner of the ActivBoard for a few seconds.

1. Right-click the ActivManager heading in the lower right corner of the current screen. (If you don’t have pens, you can do this from your computer system using your computer mouse. If you like this method, when the software starts to calibrate, go to the whiteboard and follow the instructions in person.) €
2. Select “Calibration “.
3. The instructions on the screen should be the same as above. Make sure the new tip on the ActivPen is aligned with the cursor on the ActivBoard. This is still not the case, try the method

1. Using the mouse on your laptop, right-click the ActivManager icon in the lower right corner of your screen. ” 2. Select “Calibration”.
3. After starting the calibration course, go to the table and follow the instructions on the screen.

Make sure you use the ActivPen to click in the center, or alternatively click each calibration cross.
Overview After calibration, make sure the ActivPen is aligned with the cursor а ActivBoard. If not, try calibrating your snowboard again.
If you need more help, contact iCATS for help.

PowerPoint may cancel calibration. If you use PowerPoint frequently and also experience this problem, try the following:
1. Open a Microsoft PowerPoint presentation.
• 2. Click the slideshow drop-down list and select Show. • 3. Set the Slideshow Resolution drop-down list to Use Current Resolution for Playback.

How do I make sure I have the most recent version of the shared software?

To ensure you have the latest products installed, click the Help menu and then click to check for updates. Your laptop or computer will tell you if an update is available. If there is a message, click the updater and follow the instructions on the screen. If the software is causing frequent problems, updating the software will help in many cases.
What does the lighting on my ActivBoard mean?

Flame on ActivBoard changet color and will display selection messages.

If the flame is white, your ActivBoard is working properly.
If a flame is lit, the ActivBoard will not start. Disconnect USB and connect it to your computer. Wait 30 seconds before reconnecting.
If the flame is purple, the ActivBoard has not extinguished properly. Unplug the card and plug the card back into power in time.
If the flame is rapidly blinking blue, there may be a problem with the power component that secures the ActivBoard to the power source.
If the rocket is lit blue, the ActivBoard has switched to Bluetooth mode. The ActivBoard will exit Bluetooth mode after one minute of inactivity.

 

 

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Fehlerbehebung Bei Promethean-Boards
Risoluzione Dei Problemi Delle Schede Promethean
Problemen Met Promethean-borden Oplossen
Dépannage Des Cartes Promethean
Promethean 보드 문제 해결
Solução De Problemas De Placas Promethean
Felsökning Av Promethean -kort
Устранение неполадок плат Promethean
Rozwiązywanie Problemów Z Płytami Promethean
Solución De Problemas De Las Placas Promethean