Table of Contents
Over the past few days, some readers have reported encountering Backup Exec error 0x17.
PC running slow?
Problem
“Data Error (CRC Check)” may appear in the Backup Exec contract log during a failed backup/tape check operation.
Error Message
The storage device ‘Disk’ reported an error on what is helping to request a read of data from the media. 0x17
0xe00084c7 – A read/write error occurred on the backup storage. If the memory is key based, this is usually caused by dirty read/write heads in the tape drive. Please clean the tape drive and try again. If the problem persists, try a different range. You can also check for problems with the cable, key, or other hardware. If the storage area is on disk, verify that the storage area for subsystem storage is working properly. Check the policy logs or vendor logs related to memory usage to determine the cause of the problem. We also highly recommend that you read the manufacturer’s documentation for troubleshooting advice.
An error has occurred Read/write backup memory box. If the memory is key based, this is usually caused by dirty read/write heads in the tape drive. Please clean the tape drive and try again. If the problem persists, try a different range. You may also need to check for cable issues, special offers, or other hardware issues. If storage is on disk, check that the computer’s storage subsystem is working properly. Check any device logs or vendor-specific logs that are entirely related to the storage to determine the source of information about the problem. You can also check the manufacturer’s documentation for troubleshooting tips.
device
“Storage “%Device%” reported an error while requesting to write data to media. Error reported: Error statistics (cyclic redundancy check).”
00000017 HEX
a000084f9 HEX
0xa000e006
0xe00084ec
UMI code: V-79-57344-34028
UMI V-276-16
UMI code: Laws: V- 79-57344-33991
UMI code: V-79-0-23
UMI code: V-379-57665
Reason
Future The list contains the most common causes of this error:
1. Dirty Skull Reader/Writer:
2 cassettes. Bad media as it can cause serious read/write errors:
3 errors. Tape driver:
4. SCSI controller level negotiation:
5. The bandwidth of the SCSI transfer controller is too high:
6. SCSI controller synchronous negotiation enabled:
7. Poor termination or faulty cables:
8. Verify that the tape hard drive is working properly:
9. Common SCSI problems
10. There is a problem with the tape drive/tape library firmware.
When backing up to a hard drive, the new most common cause is an impending hard drive failure.
NTFS errors often appear when looking at event logs related to bad blocks, disk, CRC, and errors.
Solution
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Cyclic Redundancy Assessment (CRC) error is a common characteristic that can be caused by many factors. This usually means that a glue read/write error has occurred. Usually this is a calldue to contamination of the read/write heads in tape drives. Please clean the tape drive and try again. If the problem persists, try a different range. The third problem can be cable, connection, or sometimes other hardware problem.”
The following list has been compiled from the most common causes of specific errors and potential fixes for a specific problem:
| REASON | possible solution |
| Consult your equipment manufacturer for cleaning methods. | |
| 2. Failed storage devices as severe read/write errors may occur: | Replace ads. Try a new ribbon that matches the manufacturer’s hardware.
For more information on soft and hard errata, click 100020857 |
| 3. Tape Driver: | Download the appropriate tape driver. |
| If the device is a good SCSI device (68-pin), wide may just be a negotiation and should be used. If the device is a narrow device (50 SCSI pins), disable wide negotiation. Use the Automotive SCSI Configuration Utility to disable advanced streams on the SCSI controller board. | |
| Use the manufacturer’s SCSI setup program to reduce the SCSI transfer rate. Check with the backup device manufacturer’s controller for the correct SCSI transfer rate calculation. | |
| Use the manufacturer’s SCSI configuration company to disable synchronous negotiation for the SCSI controller card type. Check with the controller as well as the manufacturer of the backup device for the correct synchronous SCSI negotiation scheme. | |
| 7. Bad termination or cable: | Make sure the SCSI cable is actually used Equal and configured to provide the most appropriate SCSI termination. Do not mix real passive and termination. |
| 8.Confirm that the tape drive is working properly: |
